We want you to have a trouble free time with your EasyPlay so that you can just get on with using it and delivering great assemblies. To give you piece of mind, in the rare event of a problem with your EasyPlay, we have set up a support system. This is how it works. If you have a query or a problem with your EasyPlay, please create a Support Ticket. You do this by clicking on “Submit Ticket”..
(If you are not logged in you will be asked to log in first.)
You will be asked for details of your query or problem. We aim to reply to all tickets within 24 hours. Often we reply much more quickly than this.
When you go back to the support area you can see all the responses to any support tickets you have initiated in the “My Tickets” section. You can also respond to our reply if you wish to.
You are entitled to support for 12 months, following your purchase of an EasyPlay.