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If you have a query or problem with your EasyPlay, please check out these support posts. These give answers to common queries.   If this does not resolve your query,┬áplease contact us via this email form. Describe what your issue is and we will get back to you. Thank you.  

Fixing a Corrupted EasyPlay

An AssemblyTube EasyPlay is a USB drive and like all USB drives can become corrupted. This often happens if it is removed from a computer whilst it is still being used. Do NOT format your EasyPlay as this will remove all data from it. If your EasyPlay has become corrupted here is something to try.…

EasyPlay Not Showing On Computer?

Your EasyPlay is a USB drive. Occasionally USB drives don’t behave themselves. This is often caused by pulling the USB drive from the computer whilst it is still reading or writing data. However, if you get a problem, all is not lost. If you are having problems with your EasyPlay no longer showing up on…