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Learning New Things - Medieval helpdesk with English subtitles

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Offline Sara

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A very funny illustration of the challenge that we all face when learning new things, and a particularly amusing slant on the common issues arising between staff of technical helpdesks, notably IT support, and users.



The learning and support difficulty is created by something that is new and strange to the learner or user.

The level of technology, skills, experience do not in themselves create the problems - what matters is simply whether task is understood at a personal individual level.
« Last Edit: November 17, 2014, 06:49:01 PM by admin »
If video not working click "report to moderator" & we'll fix it.

Tags: learning 5star-ks4 
 


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