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EasyPlay & TeacherStick YouTube Downloads Filename Error - Fix Now Available

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Offline Sara

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  • Age Range?: Primary & Secondary
  • Country: UK
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Downloading Videos with EasyPlay and TeacherStick    (Fix now available - see below)

YouTube Download Filename Error

Recent changes by YouTube are causing the YouTube Downloader software on the EasyPlay and TeacherStick to name the downloaded file as “https___youtube.com_devicesupport”, instead of its correct name.

We are working on a fix for this which we will provide as a free download. Check the support sections of the  EasyPlay and TeacherStick websites.

The video files should still download correctly.

Temporary solution. To get round this problem you can rename the video file after it has been downloaded. Download the file as normal, then locate the file with Windows file manager and rename it.

How to Rename the File

Right click on the video file you have downloaded and select “rename”. You can call the video whatever you like. (Do not change the file extension – the 3 characters after the dot e.g. mp4)




Stop Press: Fix Now Available
Version 2.9.9.23 of the downloader software is now available. This fixes the naming problem.
Details are available here for EasyPlay and TeacherStick

Important Change in How to Use the Downloader Software.
Go to YouiTube as normal to find the video you wish to download. However, instead of pasting in the “Share” link into the Video URL box, copy the full URL from the top of your browser into this box. Then click download.
« Last Edit: May 14, 2015, 02:57:27 PM by Sara »
If video not working click "report to moderator" & we'll fix it.

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